PC:
1. Go to https://mcwlink.co/mcwguidebd. From Homepage, click Login.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-1-PC.jpg)
2. A pop-up will appear. Look and click for Forgot password.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-2-PC.jpg)
3. You have two (2) options to reset your password. Via Email or via SMS.
4. For password reset using email, fill up your username and email address.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-3-PC.jpg)
5. You will receive an email to proceed with your password reset.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-4-PC.jpg)
6. Go back to the login page and enter the temporary password. You will be prompted to enter a new password.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-5-PC.jpg)
7. New password must be 6 – 20 characters, at least 1 uppercase letter, 1 lowercase letter, 1 number, 1 allow special characters (@$!%*#).
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-6-PC.jpg)
If you still failed to received a temporary password from the Email or SMS, please send an email to [email protected] using your registered email to request a temporary password.
MOBILE:
1. On your phone browser, go to https://mcwlink.co/mcwguidebd. From Homepage click Login.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-1-MOBILE-1.jpg)
2. A new page will appear. Look and click Forgot password.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-2-MOBILE-1.jpg)
3. You have two (2) options to reset your password. Via Email or via SMS.
4. For password reset using email, fill up your username and email address.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-3-MOBILE-1.jpg)
5. You will receive an email to proceed with your password reset.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-4-MOBILE.jpg)
6. Go back to the login page and enter the temporary password. You will be prompted to enter a new password.
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-5-MOBILE.jpg)
7. New password mut be 6 – 20 characters, at least 1 uppercase letter, 1 lowercase letter, 1 number, 1 allow special characters (@$!%*#).
![](https://www.mcwguide.com/wp-content/uploads/2024/07/FORGOTTEN-PASSWORD-6-MOBILE.jpg)
If you still failed to received a temporary password from the Email or SMS, please send an email to [email protected] using your registered email to request a temporary password.